Having been in the trade for many years, I’ve met a lot different technicians. One of the big problems this trade faces is that it’s hard for a customer to know what kind of technician is coming through their door. Is this technician lazy? Careless? Meticulous? Hard-working? Skilled? Unfortunately, even a trusted company may have a difficult time knowing what kind of technician they’re sending out.
That’s why when I started working for myself, I made sure that when I hired new technicians, I would spend time with them to make sure they have the qualities and values that every hvac technician should have. Our customers rely on us to be honest, fair and meticulous.
Another issue that comes up in many companies is that good technicians often feel under the gun to get things done faster. As the stress to get things done faster becomes greater, the appeal of cutting corners also becomes greater. We give our technicians the time needed to say with confidence to our customers that everything is working safely and efficiently. And when someone is working on your hvac equipment, that’s what’s most important. You need to have a company that will take the time to make sure your equipment is definitely working safely and efficiently, and reliably.
We always recommend products that we would gladly install in the homes of our family and friends. We carry products that are efficient, reliable, well built, and affordable. We install products that work. They’re products that can be trusted and that have proven themselves to be the best.